Kingsway Medical Center - El Paso, Texas

Alex Hernández

This is the worst place for DOT Physical Everything was fine. Blood pressure perfect 20/20 in my eyes, blood sugar perfect, squats perfect, touching my toes without bending my knees effortlessly perfect. but the "magnificent"Doctor, It occurs to him to measure my neck and say that I have trouble breathing while sleeping. Insane. Do not go.

THIS IS MY ANSWER TO YOUR COMMENT

Look! You do not threaten me because the first thing you should have is a properly trained staff to do a serious examination. I have never broken the law nor have I asked you to break it, don't be a slanderer and dishonest. I had to tell you to measure my neck again and you yourself accepted that the previous measurement taken by another girl was wrong with a difference of 1.5 inches, according to you because I did not I saw the tape measure when it was on my neck. The other opinions I will tell those people to delete it, out of respect for them, not for you. My opinion will stand because my opinion is that you do not have a staff that inspires me confidence and I as a free citizen of the United States, I have the right to go where I want and express my opinion of a place or a bad service provided.

Eric

Outstanding. Veteran sent here by the VA and thank the lord for it

Allow me to speak to the negative reviews on here.

1. If you're getting a DOT exam, having your neck measured is part of making sure you don't have sleep apnea and fall asleep on the road. Killing people don't blame the doctor because of your health decisions.

2. Trying to get the medical office to cover your medical exam for citizenship as your wellness appointment and then getting upset when they tell you. It's not possible isn't exactlyfair.

3. Who waits for the whole year to start rattling cages about a test result they have paid for and not got. If it was that important and you paid for it? Why way too long?

4. ALL MEDICAL OFFICES HAVE LONGER THEN EXPECTED WAIT TIMES. DONT CONFUSE MEDICAL CARE FOR CUSTOMER SERVICE. PUSH COME TO SHOVE MOST SHOULD CARE MORE ABOUT THE HEALTHCARE PROVIDED THEN IF THE RECEPTIONIST HURT YOUR FEELINGS

Staff 10/10
Dr. 10/10
Facility 10/10

The Staff was superb both on the phone before and in person. I watched them be patient with special needs patients.

I watched them help those struggling w English.

The facilities where much cleaner then any VA facility

Most importantly the Dr. He listened went over every result and medication. Made a health plan.

I've prayed for this kind of Dr.

Nancy Rosales

I’ve been a patient of this office for years now and the costumer service and patient care I have received from this place has been exceptional since day one. Dr Adedeji and his PA’s are wonderful and listen to my concerns.
Girls in the front are always friendly and helpful.

MacD BbD

We can’t recommend this clinic. We’re new to El Paso and my wife had made an appointment with this clinic for her annual preventative health checkup, as Kingsway was possibly going to be her new PCP. When we arrived for her appointment, we were told that she would not be able to receive her annual checkup until after she had visited the clinic twice (not covered by our insurance) to be established as a new patient. Then and only after two visits, would we be able to use our insurance for her annual preventative health checkup. We’re going to find another PCP.

Raul Macias

Staff was to busy texting on the phone to take care for my next appointment. Olso they took a test for my blood sugar and never got to see my results.walked a way empty handed. Not going there any more. I will change doctors next month on September.

Jose Abrego

They close @3:30 not five don’t bother trying to get a dot exam at 3:20 cause they’ll deny you saw them leave at 3:30

oni o

Does anyone even work here anymore? I haven't been able to get test results since November 2020. It is now 2021. I paid in full at the time of service, now I want my results. My schedule doesn't allow me to schedule appointments weeks in advance for this. When someone does choose to answer the phone, they say hello and drop the call. This was my first time going to Kingsway Medical and they seem incredibly sketchy based on my experience. Truly awful service.

Roberto Diaz

The staff has taken 2 weeks to get back to me on my medication. All I'm told is that someone will call me back and 1 week after and I'm still waiting, usually after 4 pm it's hard to get a hold of someone just answering machines that say messages are checked 3 times a day but never do return your call. I would not recommend for anyone looking for a new Dr. Office