Stephanie Gonzalez
1/5
Proper pain management is seriously lacking at this facility!! Either it is a computer issue; data not transferring over properly within a patients file coming from the hospital to this facility; pain medication not being properly logged so the facility is unaware of what proper meds to give; the phones not working properly so nurses are not informed that the patient has been buzzing them through the front desk and by using the call button for over an hour; inaccurately recording progress of a patient within the files; or ignoring a patients request/call for immediate assistance for medication or even with help getting from a chair to a bed because the pain has become excruciating (shattered pelvis and hips).... the excuses are endless.
I was baffled at the nurses when they removed the dressing from a large and infected area on the lower back, and THEN left the room to gather the supplies needed to treat, clean, and dress the wound properly. Just left the wound and patient exposed for OVER 20 minutes!! They had this poor patient laying on broken bones (ribs, hips, pelvis) propped up on his side literally gripping onto the side of the bed crying in pain, shaking because it was so agonizing for him, all while they ran around looking for the supplies. Are you kidding me!?! Didn't even offer him any pain medication before doing this to him. Why have three people in the room to "help" and not utilize them properly!? Proper pain management. Proper time management. Understanding the patients needs. Proper review of the file to determine what would be needed to treat infections, wounds, draining tubes... I mean, did all of that go out the window!? Why wasn't one person removing the bandages from the wrapping and handing them to the person treating the wounds... I don't understand... the patients pain and comfort wasn't even a thought to them. The family even begged them "can you please move faster, he's in so much pain, can you open these up ahead of time so that this moves quicker for him?" I swear to you, they went even slower...
Choose a different profession if that is your attitude !!
OP and PT are great. But normal every day staff needs to seriously reflect on their positions and the reason they are there to begin with.