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Frais Spa at The O Hotel - Los Angeles, California

Dirección: 819 Flower St, Los Angeles, CA 90017.
Teléfono: 2138421819.
Página web: fraisspa.com.
Especialidades: Spa de día, Esteticista facial, Balneario, Massage spa, Masajista, Reflexología, Clínica dermatológica, Centro de salud y bienestar.
Otros datos de interés: Entrada accesible para personas en silla de ruedas, Estacionamiento accesible para personas en silla de ruedas, Sanitarios accesibles para personas en silla de ruedas, Sanitario, Se recomienda concertar cita, Tarjetas de débito, Tarjetas de crédito.
Opiniones: Esta empresa tiene 67 valoraciones según Google My Business.
Opinión media: 4.2/5.

Ubicación de Frais Spa at The O Hotel

Frais Spa at The O Hotel 819 Flower St, Los Angeles, CA 90017

2138421819

Horario de Frais Spa at The O Hotel

  • Lunes: 10 a.m.–7 p.m.
  • Martes: 10 a.m.–7 p.m.
  • Miércoles: 10 a.m.–7 p.m.
  • Jueves: 10 a.m.–7 p.m.
  • Viernes: 10 a.m.–9 p.m.
  • Sábado: 10 a.m.–9 p.m.
  • Domingo: 12 a.m.–5 p.m.

Frais Spa at The O Hotel, ubicado en el corazón de Los Ángeles, ofrece una experiencia de spa de lujo que es difícil de igualar. Con una dirección conveniente en 819 Flower St, Los Angeles, CA 90017, este spa es fácilmente accesible en silla de ruedas y ofrece estacionamiento y sanitarios especialmente diseñados para personas con discapacidades.

Este spa ofrece una amplia gama de servicios, incluyendo spa de día, esteticista facial, balneario, masaje spa, masajista, reflexología, clínica dermatológica, centro de salud y bienestar. Sus especialistas altamente capacitados están dedicados a brindar una atención personalizada y de alta calidad a cada cliente.

Si estás buscando una experiencia de spa relajante y revitalizante, Frais Spa es definitivamente una excelente opción. Sus instalaciones de primera clase y su personal amable y profesional te garantizarán una estadía inolvidable. Además, el spa cuenta con una opinión media de 4.2/5 en Google My Business, basada en 67 valoraciones, lo que demuestra su alto nivel de satisfacción del cliente.

Es recomendable reservar una cita con anticipación, ya que el spa puede estar bastante concurrido, especialmente durante los fines de semana. Frais Spa acepta tarjetas de débito y crédito, lo que facilita el proceso de pago.

Opiniones de Frais Spa at The O Hotel

Frais Spa at The O Hotel - Los Angeles, California
JOHN MCDERMOTT
3/5

U know I have not been here yet. But all of your best reviews are 5-7 years ago. This being said, I am planning a spa for my girlfriend and I. We would make sure to give you an excellent review and 4⭐ maybe 5. If you can get us in on Friday or Saturday this week?

Frais Spa at The O Hotel - Los Angeles, California
Asta Sylla
1/5

What an unpleasant experience. I arrived early as requested to fill out paperwork and the lobby is closed. After contacting the business, an employee arrives to assist me without wearing a mask. While waiting, the employee is on the phone booking an appointment. I asked about the complimentary beverage and am told it will be better after the massage. The business is also not clean.

Frais Spa at The O Hotel - Los Angeles, California
Chase Baker
5/5

My wife and I booked a massage together but not a couples massage. They gave us a rose petal, lemon, and sea salt foot soak and some nice tea to drink to start off. Then they put us in the couples suite which was a nice bonus. This place is nice, clean, and the staff is friendly. The massage was excellent. The masseuse focused on the areas I told her to and avoided the areas I told her to avoid. My wife and I left feeling very relaxed. I would definitely go back.

Frais Spa at The O Hotel - Los Angeles, California
Melissa Chataigne
1/5

I previously given a 4 star review but I’m so disgusted by my return visit. There was no one to check in and I wandered into to spa and found my own locker. Then after I was waiting for massage My therapist Jennifer informed me she would be 30late! There is no sauna or steam services like promised. After tipping, I found a mysterious $25 charge on my cc almost 15 days after my service. I called and complained and was told that was the tip she felt she deserved. That’s fraud!!! IT WAS A BAD MASSAGE AND THEY WILL STEAL FROM YOU!

Frais Spa at The O Hotel - Los Angeles, California
Aysa Matueva
1/5

I’ve booked a 60 mins massage on the 7th of May 2pm with Helga, paid and confirmed the appointment straight away using MindBody app. I have arrived 10 mins early to a locked door and no staff members around. I’ve called and no one answered, I also talked to employees at the reception and no one so the spa staff members today. I have a flight soon so I want be able to rebook. I want a full refund and apologies for the inconvenience

Frais Spa at The O Hotel - Los Angeles, California
Teresa Barb
5/5

It was a rainy day in downtown Los Angeles so I decided on my last day of vacation to get a massage. Frais happened to be directly next door to my hotel. I walked in to see if I could schedule a 'day of' massage and the owners were super sweet and accommodating. The spa and steam room were clean, cute and relaxing. They had all sorts of products at your disposal! I had a 1 hour massage with Shea. She was incredible. I like my massages with very firm pressure and she was able to help release a lot of my trigger points. I think she even went over my 60 minutes! What a wonderful find and relaxing day in the city.

Frais Spa at The O Hotel - Los Angeles, California
Ivan N
1/5

Booked my appointment online through the app. Couldn’t get ahold of anyone on the phone to answer questions. Hours to reply to text. Day of the appt they tell me someone called out and they can’t provide the couples massage we paid for. Fine, I politely request a refund. They completely cease to reply. Now having to go through credit card company. Avoid this clearly incompetent and dishonest establishment.

Frais Spa at The O Hotel - Los Angeles, California
Emma Bennett
3/5

This business was not in the database with the Better Business Bureau, but I just submitted information about this business and filed a complaint against them for $534 in charges for services not rendered. This information may be publicly availably anyway, so I am also posting here.

I went in for a massage treatment one time. The massage experience was good, the specialist did good work and gave good advice. The specialists they employ are all very good at what they do, they are reputable professionals.

It's the business practice that's puzzling. They seem glad to take money but are not responsive for customer service resolution.

I don't recall ever signing up for a massage membership and they don't seem to have records themselves.

It took a little while, but I caught records of recurring charges from Frais Spa on my bank statement one day, temporarily froze my account, and filed a claim.

The company has sent me vague text messages saying they'll look into it, they're busy, there's a bridal shower, please call back, etc.

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