Bergamos Spa Retreat - Friendswood, Texas

Jill Hall

When I was booked with Lindsey I was NOT told about Lindsey being new. I trusted Bergamos. I left with DARK hair. I’ve washed my hair several times and this horrible toner is NOT lifting (I was told it would come out in a few washes) there’s black roots stripes and dots she’s missed completely.
We discussed blonde “platinum”. I showed her my hair before. When I sat into the chair after the bleach and toner was washed off my hair was BROWN, I told her “I’m scared! My hair has NEVER been this DARK” she didn’t offer to rinse off the toner with the clarifying treatment to reverse this toner. If you’re blonde don’t see her! She gave me a color I DIDN’T ask for! It’s DARK! POOR bleach application! Now I have to spend more free time at another salon to CORRECT this hair disaster!

jada harrison

My experience with the front desk, Crystal was very pleasant, she was very helpful. The spa has a nice ambiance, the dry sauna and whirlpool were very relaxing. My provider Summer did give me a very relaxing massage. I do think that the price is reasonable, for the service and amenities. The providers would walk out and announce the guests name, which is a petty concern, but took me off guard when I was trying to relax in their lounge area & my provider’s name tag was upside down, which I just felt was unprofessional. I think that this great spa if you’re wanting to host a party or have a girls day, but I wouldn’t return for just a solo spa day.

Iris Garcia

I enjoyed a full day at Bergamos. As a recommendation, Siri is phenomenal with massages. Selena is excellent with facials and Maria is the the best at the body scrubs and pedicures. Thanks for making my day special ladies. Lastly, do not miss out on a moment in the salt room. I will be back!!

Sheneice Harris

I had a massage at Bergamos by Kim (mind you it was my very first massage), on Tuesday 10/29. My experience was not what i expected. While i initially requested a medium pressure massage, I've noticed that my pain was actually worsened since the session. I reached out to the staff on 10/31 to express my concerns, for each day after my appointment my back pain was getting worse. When i reached out to express my concerns, i felt dismissed as they claimed the pressure applied was appropriate and suggested i contact a doctor instead.

I believe it's important for businesses to take accountability for their services and to listen to their clients feedback. I hope they can improve their customer service and responsiveness in the future.

Eleanor Sanchez

Luxury spa prices, but mediocre spa ambience. From the stained sofas in the lounge area, rundown flooring in the dry sauna, perpetually closed, wet steam room, this is no longer an uplifting experience. The stench in the Massage area a few months ago was the straw that broke the camels back. When I notified the front desk staff on my way, she said they were aware and it was because of a sewer issue. But why keep the Spa running and charge over $250 a Massage when they know there is a stench?! The massage was very good however, therefore the 2 stars.

Crystal Kroeger

This place was great! My daughter and I enjoyed our spa day very much but I must share what impressed me the most. I had carelessly left a very valuable necklace that my grandmother had worn and gave to me before she passed away. I stuck it in my robe pocket and completely forgot it. Later that evening I was devastated to realize what I had done! I emailed and msg on IG to ask that they please look for my necklace. The next morning the sweet staff ladies had it packaged and at the front desk for me. Honesty at its finest!

Jay J

So.... I took me and my wife to Bergamos for our 9th anniversary. We each did the sensory or sensual full body massage for an hour, the body scrub shower, facial, body detox and salt cave. My wife and I enjoyed everything but our favorites were the body scrub shower and the sensual massage, with the body scrub being something everyone should experience. I also enjoyed the body detox. I personally could have done without the salt cave but it is very effective especially if you are congested or have asthma. The staff are very courteous. Hailey, Siri, and Summer helped me. Hailey did my facial and body detox, she was a great source of information. Siri did my massage, she surprised me because I'm a bigger person but she was able to workout all my knots. Summer did my body scrub, she did a wonderful job I almost fell asleep I was so comfortable. We also went to the Bistro and ate brisket egg rolls and a Bergamos Burger. My wife got the Chicken wrap. The food was delicious. I had a blackberry mule that tasted good but didn't contain much alcohol. My wife had a lemon drop that she enjoyed. Their coffee was surprisingly on par with starbucks. My wife was kind of disappointed that the showers weren't coed but all in all of I could give this more than a give I would. Its very relaxing. I'm looking to see if they have some kind of membership.

AUDISH ACCESSORIES LLC

If you are looking for a great place to relax, this is it.
Open daily with coffee shop, breakfast and lunch healthy menu and happy hour in the afternoons.
I went on a Saturday afternoon and enjoyed a deep tissue massage 50 minutes of pure relaxation.
They have a spa that you can use after the massage but it was not working.
The large shower has a rain shower head and a good quality shampoo and conditioner
I would have given a five star but not having the spa was a bit disappointing, I look forward to it after a good stressful week. Other than that it was fantastic!
If you want a good female misuse ask four Glo.