Wonder Spa Massage Highlands Ranch - Highlands Ranch, Colorado

emma westfield

Don’t come here unless you wanna get ripped off. I wanted to take advantage of the October package that was $65 for a 75 minute massage with hot stone massage, foot scrub massage, and steam eye mask included. When I went in, I got the 75 minute massage and hot stone but nothing else. When I asked about the foot scrub and eye mask, I was told the foot scrub was already done (which it wasn’t) and handed a cheap eye mask I could’ve gotten from the store. Then when I checked out and gave no tip, the lady wouldn’t let me leave without giving her at least 20%. Why would I tip when I didn’t even get my entire package fulfilled for me? I doubt I’d get a refund, but figured I’d let others know not to waste your money. The massage was nice though.

Diane Evangelista

If you’re shopping around to get a massages, please don’t come here. They have the worst customer service which ruins the relaxation experience. I tried getting a gift card by using Apple Pay which they have let me use before but now they refused to let me use it even though I explained I didn’t bring my physical card with me. They also will HAGGLE your for a bigger tip. Even if your tipping %20-25 they will argue with you and ask for more money. Literally do not come here.

Inna Jeltai

Best massage in Denver (even though it is located in Highlands Ranch)! I have been going here for years, had different masseuses, and every time I go there it is GREAT! Every time I leave this place I feel relaxed and recharged. The place is very clean and quiet, and everyone is very nice! They always have availability even though they are always busy. They manage the place very well! I have not found a better massage place yet that can combine high quality service and reasonable pricing like they do. Highly recommend!

Cat Nguyen

I like how clean and neat this place is. The lady, I think her name is Ray, gave me the best massage I’ve ever had. She adjusted the pressure depend on how you like it to be. Gentle and very accurate! She paid attention to the little details and gave you the feeling that she put all her effort into her job. You could feel it right away if someone was giving you a massage and thinking about something else, like the one your hubby gave you once in a while ? Give this place a try, you will not be disappointed!

Elizabeth Sierra Salazar

I went to this spa two weeks ago and I do not regret it at all. It was a very pleasant experience. Everyone there was so nice with me and my friend. The place was clean and I can say that it radiates calmness and serenity. The massage was amazing as well!

Cristina Malher

Yes it’s a holiday but do not questions the amount of tip I am giving you because the amount was to low. Question it due to genuine concern. I gave a tip because it was a holiday. Otherwise I wouldn’t have given one at all. Your questionnaire sheet asked for relaxation, check. Was it, no ma’am. I am walking out feeling beat up. Pressure requested- medium. Your elbows and forearm bones were used so much when I lifted my head in pain you would correct but then go back to digging. Hot oil applied like mehhh splat. Stones- rubbed all over with no thought. Completely disappointed from both in our couples experience. A tip does not have a minimum requirement per visit like you stated. It’s based on how your experience is and in a service industry don’t look at a tip and say here are the minimums and say it’s a holiday. Close your doors in observance of the holiday. Include the tip in your cost.

Lisa

Just had a massage with Candy, it was amazing, deep, therapeutic and relaxing all in one.
However, the recommended tipping is too high. I booked online and they made me pull up my email and show them the receipt, took a picture of it and were a bit weird about it.

Serena La

Massage was not so good.

1. I had 2 massage therapists changing mid-hour. So annoying. Different pressure - speed. Shouldn’t do that.

2. Not only did I get interrupted here but multiple times- I was in the first cabin so heard everyone entering/ exiting. And my massage therapists (plural) both constantly exited.

Worse thing - felt like the at one point she tried to break my neck —> 3 times. So unpleasant. Had a huge headache the next day.

3. Tipping
Uff big thing. They have a board at the entrance stating the expected (not recommended!) tipping among.

So watch out saying excellent or great (which is obviously a very friendly American thing slipping from everyone’s mouth). You will be quoted - and pointed to that board.

I still tipped 10 USD despite the above. Masseuse was not happy about it. I thought I am being generous here, thanked her and left.

It wasn’t terrible - but it was overall also not good.

Cannot recommend as I went for the fair prices - quality was not good, and tipping expectations are very weird and will raise your price to all other studios.

Go elsewhere! I was visiting but it seems like a lot of nice alternatives available.