Nails By Vivian - El Cerrito, California

Lourdes Rosales

Hoy tuve una mala esperiencia con un trabajador de este lugar pedí un Pedicure y esta persona me trato muy mal me grito y estaba haciendo su trabajo con el quería hoy me llevo de este lugar una mala experiencia e venido por años dos veces al mes y hoy debes de recibir un buen trato llevo una mala experiencia mi grito y se burlaba de mi con otra empleada que lastima vivía es una gran persona sus empleados inrrespetuosos

Ana Cortez

The best nails and waxing place ❤️
Uno de los mejores lugares para hacer tus uñas 100% recomendado

Yesi Moscoso

?

yesi moscoso

Excelente?

Alexandra Wilson

I'm disappointed because I requested a certain cat eye design (#15) offered in their books and it came out looking completely different. When I asked about it, they told me it was because they put a black polish underneath, but that's not what I asked for. The book design also shows two different magnetic lines but each of my nails is exactly the same. It's the second time this has happened and the first time I went to a different salon to have the color removed and redone. I come here often and I always make an appointment and pay in cash and tip we'll but I felt I couldn't ask for what I really wanted.

Kortnei T

First time here. The staff is polite and welcoming. Lihn did such a great job on my full set and my pedicure was great too (didn’t get her name unfortunately). I was looking for a new salon and I think I’ve found my new nail home

Also, I had a bad nail job last year that stopped me from getting nails the past 6 months. So lihn did absolutely incredible given the state my hands were in prior to him blessing me.

Shreya Sai

Terrible service is a very underwhelming way of describing my experience at this place. Be prepared to be violated, talked about, judged as soon as you enter this place. I am giving it two stars so they won’t be able to remove this review ( which I will go to any lengths to make sure it stays here because a service providers top priority should be CUSTOMER SAFISFACTION.) I simply said take off the dip that the technician did in 15 mins which was left super uneven and bulky not to mention she didn’t even ask how I want my nails shaped. The front desk that is mentioned in all the other reviews (I will attach a picture) come up to me forces me to go sit with another technician when I refused to do so, she names her employees mentioning how much of a “difficult” customer I am and how everyone warned her when I entered the door rather than making sure I was happy with the nails I am paying for! She starts hovering over me defending the technician is the best one there ( never in my life have seen her there and have been going to that place even before they expanded from back in 2018 and before the money got to their head) then she tells me don’t ever come back here (I was planning on going back ) she names employees that have brought up their difficulty with me and I go up to them individually asking about the accusations which they refused they accused me of. She then snitched on herself claiming how they observe each person that walks through the door and they talk about how much they tip or what difficulty they bring rather than what kind of customer satisfaction they bring. Also was also offered to work front desk by Vivian herself which I cannot comprehend since I am a “difficult” customer.
I can sit here and defend myself all day long but if you are going to take one thing from this review let it be other nail salons in el cerrito where you won’t be over priced and satisfied !
I pray this front desk lady finds some peace so she doesn’t destroy her sisters clientele! She clearly is very envious and doesn’t want the salon to do well!

Hilda Navas

The best salon! I have been coming to Vivan’s since when she was next to chipotle. Love what she has done with her new bigger place. My nails are always on point. Van is amazing and her work is the greatest. Thank you.