Aspire at Lake Mary - Lake Mary, Florida

Milly Collazo

It is the worst place you can choose as a rehabilitation center. Starting with cleaning. The rooms are not cleaned daily. There are cockroaches in the rooms, and they do nothing to eliminate them. Nurses use a single container to transport the medicines they give to patients. For example: The medicine my husband received was in the same container as another patient, which is unhygienic and can become contaminated. The smell of urine in the rooms is unbearable. Do not air the rooms during the day, nor do they open the windows. Nurses ignore you when you need them urgently. He only badeñan patients twice a week. No doctor has come to see my husband yet, and he's been in the rehab center for five days. I am urgently looking for another center to get my husband out of this place. My husband is disoriented and can't get out of bed. They told me that he had gotten up one night and let him walk through the center adrift. When I complained about the fact, they informed me that they do not have enough staff in the center to monitor patients. My husband could have fallen because of his imbalance and this situation could have fallen into demand. Es el peor lugar que pueda escoger como centro de rehabilitación. Comenzando por la limpieza. No se hace limpieza diaria a los cuartos. Hay cucarachas en los cuartos y no hacen nada para eliminarlas. Las enfermeras utilizan un solo envase para el transporte de las medicinas que le dan a los pacientes. Por ejemplo: El medicamento que recibió mi esposo estaba en el mismo envase de otro paciente, lo cual no es higienico y puede contaminarse. El olor a orine es la habitaciones es insoportable. No aerena las habitaciones durante el día, ni abren las ventanas.Las enfermeras te ignoran cuando las necesitas con urgencia. Solo bañan a los pacientes dos veces a la semana. Ningún médico ha venido a ver a mi esposo todavía, y lleva cinco dias en el centro de rehabilitación. Estoy buscando otro centro de forma urgente para sacar a mi esposo de este lugar. Mi esposo está desorientado y no puede levantarse de la cama. Me dijeron que se había levantado una noche y lo dejaron caminar por el centro a la deriva. Cuando le reclamé el hecho, me informaron que no tiene personal suficiente en el centro para vigilar los pacientes. Mi esposo pudo haberse caido por el desbalance y esta situación pudo caer en demanda.

Susan Boshers

My mom is currently in the facility for rehab. It is clean and well kept and SOME of the medical technicians are awesome and caring. However, the nurses are always busy and can’t be bothered to help or answer questions. When I am there in person, I find them to be snippy and short with me. My mom needed a bandage changed yesterday, and the nurse had the gall to tell me that it was changed earlier and didn’t need changing again -which was total BS as the one on her was dirty and coming loose. The food is AWFUL and they serve very small portions. I’ve had to bring in food so my mom would eat! I would not recommend this place at all!

Operations OsteoStrong

My mother stayed at Aspire for several weeks for rehab. I cannot say enough about he care she received! Thank you to Helga, JoJo who are always around to make sure your care and needs are met. The caregivers are all so kind, caring, too many names to mention, but especially Yolanda who first took care of mom. Let me say that this team goes beyond, and made me and my family sleep better at night knowing she was in very good hands! This is rare in rehabs, I wish the Assisted Living facility she returned to in Lake Mary was as dependable in their care.
Lori:)

lisa Larson

My adopted mother was sent here after she broke her leg. The nurses don't care and are never anywhere to be found when needed. The techs are so busy chatting with each other that they don't pay attention to the patients (except one, and I wish I had gotten her name). My mother ended up with an ulcer on her backside and pneumonia because they wouldn't get her out of bed. Physical Therapy and Occupational Therapy don't talk to each other and don't do their job - they don't even seem to try. Wound Care only comes once a week, on Fridays, even if the patient has a new wound that needs treatment.

The food is disgusting - old, dry meat and overcooked vegetables. They refuse to give her coffee at any time other than breakfast, and keep bringing her lemonade, even when she says she hates it.

The only person I found that seemed to care one little bit was one tech, the one who discovered the sore on her. The Nurse Practitioner was OK, but he came to the room in a filthy shirt, which he should have changed. Never saw a doctor, although they always said one made rounds. And I do believe there is only ONE Registered Nurse (at least I think she was an RN) for the entire facility to pass medications and take care of patients!

No one wears name tags, so you don't know who is a housekeeper, tech, nurse, NP, or what.

NEVER send ANYONE there! Unless you can stay with them 24/7 to make sure they get decent care, send them somewhere else!

Joanne Eskreis

I was at Aspire with my mom where she passed away. I have not been able to take care of myself for years so after she passed I stayed there for a few months. It was the most difficult time of my life and I could not have done it without a lot of the people there. They all work very hard but still took time to check on me and show comfort and love.

Carolina is the most caring person I've ever met. I had 3 guardian angels there that showed great compassion and support, Jo Jo, Helga and Massie. They went beyond their job always were there to help and show love and support. All the administration worked effortlessly for all their residents. They were my strength and determination.

All the medical staff treated the residents with care, compassion and did their absolute best. Kamika was awesome and helped me through so much with all medical issues.

The nurses and aides never stopped and made me feel safe, comforted and well cared for. Some of them even made me laugh and have fun. They're were my favorites but I can't name them all. They know who they are. Katie and Jo Jo went to lengths to help me get home safely.

I've been living in a bubble for years and only had my mom for a very long time so social and physical were absoleete from my life. The best things for me that unleashed the strongholds and blocks were activities, physical and occupational therapy and the hairdresser.

I loved that they had a hairdresser there, it had been years. She knew exactly what I wanted and made me feel like a new woman. It was amazing.

Vanessa, Shine and Carmen brought me to life again. Those 3 women give us all a connection to the real world and help us live a natural and fun life. Vanessa went to extreme lengths to work with the Catholic Church to have a memorial for my mom that meant the world to me. Shine came in every day to spread a smile and compassion, was there to help me get to church and other activities and just checked to see if there was anything I needed. Plus they went to the food truck and shopping for us. All of them did that. They created great social activities and brought us joy, laughter and opportunities to enjoy our life in a normal environment, they made us a community and brought the residents together. I loved them all.

I'm forever grateful to everyone but most of all everyone that worked so hard to teach us how to embrace our limitations and work through them to be independent. Robert, Joanne and Tai were my therapists and they did so much for me. I felt reconnected to myself again and loved working on those skills. I actually looked forward to going to therapy and working with them. They were exceptional at their job while making me feel cared for and supported for all I was going through. I learned alot from Julie and Cindy and they all were so much more than therapists. They try to make each person feel whole and capable as well as loved and are very knowledgeable.

I grew so much because of them and I was able to manage when I got to my new home. At first I crashed and wanted to go back , but because of my experience in Aspire and the help ftom all of them I was able to get up and work on my own. I am equipped with tools, strength, trust, social and confidence to help me get back to normal functionality as much as I can. Thank you to everyone at Aspire. Love you guys. I'm grateful to you also for giving mom and I that time together and me the opportunity to be with her through a very difficult time for her.

Joanne Eskreis

My mom and I came to Aspire a few days ago from unexpected illness for my mom and long term one for me. Miriam fought hard to keep us together and get us the care we needed, she made it her mission to help us and didn't stop trying no matter what.

Since we've been here it has been wonderful. We came from and unsafe environment with unkind children and this is the first time we have felt safe, welcomed and loved in a very long time. All the staff are wonderful and treat us genuinely like family. Administration comes around all the time to check to make sure you are getting everything you need and just to smile and show kindness, they let you know you are cared for. When things were looking bleak for us to stay theelre together, they worked it out. They are each invested in your care and in the success or each person's rehab. and, for whatever you need.

JoJo is awesome. You haven't had a spa day like the one at JoJo's spa and salon. It's a day in Heaven. She goes above and beyond for everyone to make it comfortable and relaxing . She's wonderful to my mother and my mother fell in love with her, she's like a dister to me. With the difficult time my mother is having, she makes her smile and feel safe and she trusts her. Helga is always coming by to check on the patients and will do whatever she can to make your stay great. She is a best friend to me. They both are always smiling and show tremendous kindness and love. They are both very special.

I'm so glad my mother and I are here during this very difficult time and we know see are in the right place. They are never to busy to be there for us all and take away the stress and pain of whatever you are going through. They support each person's journey like you are a fanily member . They do it from the heart. Most caring group of people. Great events and fun activities. They have everything to mage you feel like you are at home and can maintain your life. Excellent variety of good meals and help you take care of your belongings, make sure you have everything you need. Love this place and so grateful to them all and for being here. Therapist's are knowledgeable and exceptional at their job. Excellent doctors, nurses aides and other staff. am grateful to you all.

Anne Blackadar

My husband spent almost 2 weeks in this awesome facility after a hospital stay. I want to applaud Helga, JOJO, and Uvia for the wonderful care and friendship that we both received! When I picked him up to come home, there were tears in his eyes and he said "This is a good place!"

PS JKG

Dear Sirs and Madams at Aspire Lake Mary Nursing Skills Facility.
Only have Gratitude for the great respect given to my husband Wilfred, to me as his family member, to the correct treatment required and ordered for my husband by the doctors at the hospital where my husband was in a coma. To Mrs. Helga Helvia, Mrs. Mirian Rosa, Mrs. Rosa Dealmeida, Yocasta "Jojo", Nuvia McCormack, and of course to every Doctor's Nurses, CNA'S, PCT, and Maintenance personnel, and off course without whom no facility could functioning fine. I recommend this ASPIRE Nursing Skills Facility in Lake Mary, Florida 200%.
Thanks for Everything
Jackie G. Willis