Orlando Health & Rehabilitation Center - Orlando, Florida

Mirella Pena

Le estoy dando una estrella para poder pasar al comentario y poder expresar mi enojo, mi frustración y sobre todo lo mal que se siente cuando te engañan en tu cara mi mamá fue allí porque la operaron del tobillo y necesitaba terapia. Se suponía que debían enfocarse en la pierna buena para que se pudiera ir a casa y poder afincar solo la pierna buena porque tiene un stroke en la buena. Pues no le hacen otros ejercicios y no atienden esa pierna no les conviene que ella afinque la otra pierna para que no se valla a la casa ella tenía problemas con el medicaid y ellos le hicieron una aplicación para que les pagará y pusieron la dirección de ellos como si ella viviera allí para eventualmente quitarle los beneficios . Las CNA no sirven ninguna la dejaron hecha necesidades por 2 horas no fueron a cambiarla. Ella sufre de estreñimiento empezá a vomitar yo voy y pregyen la enfermería que como salió el rayos x y me dicen bien solo hay que darle medicina para que pueda evacuar y votar los gases. Entonces me voy porque supuestamente estaba todo bien. Cómo a las 2 horas me llama la señora que comparte cuarto con ella que mi mamá está mal que está vomitando mucho. Cuando llegó la veo vomitando y estaba vomitando las heces. Salgo corriendo y le dijo al enfermero que está pasando si me dijeron que estaba todo bien incluso está tarde cuando me avisaron que estaba mal llame a la enfermera por teléfono y me dijo eso debe de ser una gastritis por tanta pastilla y que no come. Ella está bien el doctor reviso los exámenes y están bien MENTIRA. Después me dice el enfermero de las 7 a mira en el examen salió que tiene una obstrucción intestinal y le digo pero como si me dijeron que todo estaba bien y me dice no se lo acabo de ver osea que el papel que me enseñaron no era el resultado de mi mamá me engañaron y ahora mi mamá está muy mal en el hospital con una infección muy mala en el estómago una bacteria.

Ebett Saldana

Mi hermano tuvo un buen progreso en sus terapias,aunque pienso necesitan mas personal,las que tienen son amables.

Benito Roman

Me gusta la gente aquí, muy buena trabajo!

Stephanie Smith

I recently toured this facility about 3 months ago while attempting to help a family friend find long term care for her aging father and I wasn’t too impressed. However, revisiting on yesterday…what a difference! As a RN I was thoroughly impressed by said difference!

We seem to have come during a week of celebration for the staff and it looks as if even the patients were in great spirits celebrating the staff. I do think the new Director has a big part to do with this transformation and I am happy to see it. I look forward to seeing how my friends father transitions here and seeing how the facility grows!

Desmand Washington

I am delighted to share my positive experience with the new Executive Director. She has infused the facility with refreshing energy and a wealth of expertise. As I tour the very same facility back in February.

During my tour, I was pleasantly surprised at, how she demonstrated dedication, professionalism, and a genuine passion for making a difference. I highly recommend this facility and look forward to moving my loved one here in the near future.

alexis alfonso boffill

I recognize that a few employees go above and beyond. But, they are understaffed and it shows. The cleaning is questionable. I asked several times when my mother was going to be released and no one new, then I was told that only the insurance knows. Therefore, they just want to keep the patient there as long as possible to get the money.

My mother was transferred there from the hospital for physical therapy. We we arrived there no one knew my mother was going to be transferred, the personnel was not aware neither ready to receive my mother. Once there I waited 45 minutes and we didn't even get a "Good evening". I have to ask the personnel what was going on and only then they started to work on my receiving my mom. I told one of the managers: You have some exceptional employees. But, the administration sucks.

Nurse Nat

My family had to have our loved one there for the last couple of months and it has been absolute hell. The worst place I have ever been to, and I am a nurse who has done clinicals in many facilities and this is one of the worst I have ever seen in my life. My loved one had no true nursing care as her nurses didn’t even know what oxygen was what the machine looks like how to work the machine they would leave her soiled for hours. She had a tracheostomy and she would be there full of secretions with vomit all over and their staff has an excuse for everything when brought to their attention they stated their nurse educational fair was canceled due to the hurricane Helene, and apparently that is why their nurses are uneducated and don’t know how to actually work in care for patients as a nurse nor do they show any empathy or treat your loved one or your family with any kind of respect or anything mind you our loved one was one of the only residents that they did not have to shower change her bedding or anything because me and my family went there on a daily basis to do so. And to know that we were there daily and continuously seen these things and made comments and spoke to supervisors and spoke to unit managers and spoke to the DON etc., and it got nowhere and things just continue to happen. I can’t even imagine the people in that facility that have no family visiting them that were just kind of dumped there due to that reason and have to live in that type of place and deal with these type of things. I highly recommend if you’re considering this place you truly do a walk-through and it be the extreme circumstances last resort because this place is equivalent to just being homeless outside in the streets. I also have many receipts of everything that I am saying and on top of everything that I just said the facility consistently smells like urine is dirty. CNA‘s are nowhere to be found majority of the time call bell will be ringing for hours before someone comes and the nursing staff will give you an attitude when you ask them why no one has came to your mother‘s room after she’s been sitting there With her call bell for over an hour. Meanwhile, there is nursing staff and staff sitting at the nursing station just talking and writing things down whatever they’re doing but yet no one can go and check on the patient that is complete bed bound unable to move walk talk anything It is just sickening. Also, when I asked if I can take our loved one On a leave so she can come home to her family for a couple hours. We were told that they don’t have any suction canisters that are portable but during the hurricane, they pulled out a handful of suction canisters that are portable and rechargeable, but they told me that I could not take my loved one for four hours like everyone else gets to if they choose because they don’t have a portable suction canister. So glad to have gotten her out of that facility due to all the negligence that was occurring since she arrived. Prayers for you and your family if considering this place. ?

Mykel Angel Miller “Mill Mortgage Group Inc”

My loved one has been a resident for years and I can share that facility has shown to have an enthusiastic group of new leadership that has already made their imprint for professionalism, increase of excellent of quality of care and accountability. The facility has more of a home environment for the residents and the precious odors are much better. The changes in leadership are really making strides in changing the culture and give the residents a much better quality of care in such a short timeframe. I’m excited to see what’s to come.