C3 Wellness Spa | Solivita - Kissimmee, Florida

Rebecca Silverstein

I used this facility for Physical Therapy back in 2022 to rehab my left shoulder after rotator cuff surgery. It was fabulous. That’s why I’m back now to use them again to rehab my right shoulder after a complete shoulder replacement in April. The therapists are all excellent. This is the ONLY place where you will have your therapist work only with you for the entire hour. No other place I know of is like that. That’s a huge bonus! All the therapists are outstanding. I’ve also recently added acupuncture and therapeutic massage to my routine. It’s all wonderful. All of the staff here is friendly, professional, and knowledgeable. They take a variety of insurances, too. I highly recommend this facility, snd both locations are equally good.

Marie Robinson

Very professional group. Staff always welcoming. I have had massages, PT and acupuncture. Every therapist I have had was exceptional. Thanks for your wonderful service.

Aisha Williams

While visiting my parents in Solivita I purchased 4 massages as gifts. The customer service was amazing & the massage from Brandon was Awesome. However I was billed for a 5th massage & I didn’t request it. I called the main location & spoke with a lady & inquired as to why I was billed five times. She advised me that one of the charges was sent to the insurance company & the manager would have to refund me. She also stated that one of the people I purchased a massage for gave a $10 tip on my card. I expressed how that was illegal & asked that the manager give me a call back. This call was made on 11/28 & I haven’t heard from the manager/owner nor have I been refunded. I held off on making a negative review because this could’ve been an easy fix. But no worries we won’t be back & I am contacting Chase tomorrow.

Julie Joyner

Not the best experience- it’s impossible to book online with a gift certificate or Groupon. I purchased two Groupons and had to put in my credit card, which is usual everywhere to hold your appointment. Reputable spas actually charge the card after the service- or if you don’t show up. When I tried to use the Groupon when I arrived they refused. They said they had already charged my card and refused to refund me and accept the Groupon. That is not the way spa service works.
I booked another massage so as to not lose the money I spent on the Groupon . The therapist was 15 minutes late because of traffic. It was another 5 minutes before I was in the room. My total massage lasted 35 minutes. In real spas you get the full 50 minutes unless you’re the one that was late.
One other thing that was “icky “ for lack of a better word. There is a sign over the toilet in the public restroom that says “No paper in the toilet.” Seriously? What do you do with toilet paper?
I found the whole operation less than professional.

Nelson Roldan

Today, I got my first massage at the Solivita Spa.
Very professional staff, clean and friendly atmosphere. Joe Collmar is excellent with massaging. Dr. Felix is great with acupuncture would highly recommend them both.

M. Roldan

Lidia Veiga

Another great experience and great massage at C3 Wellness Spa. Juliza is an excellent masseuse.

Kenneth Bridges

I had my 3rd back wax appointment with Elizabeth (Liz on the list) on Nov 3. She is by far the best esthetician that I have had. She is very diligent and patient and has the ability to make the whole process relaxing. C3 Wellness and Liz has become by go to place for this service.

Miguelina Gilbert

My experience was very unpleasant, because I did not give them a credit card to put on file. If you don’t have a credit card, don’t waste your time the policy is to force clients to leave a card on file so it can be charged in case an appointment is canceled the same day or you’re 15 minutes late.
Response:
I don’t understand your reply. I went there with insurance and no copayment was required. Why would you need a credit card from me? I also think is unfair that you are conducting business based on the premise of “ Peter pays for Paul”. Due to your past customer experiences.