CHKD Health Center - Newport News, Virginia

El CHKD Health Center, ubicado en la dirección 680 Oyster Point Rd, Newport News, VA 23606, es un centro de salud conocido por su compromiso con la atención médica de calidad. El centro puede ser contactado al teléfono 576684845 y su página web oficial es chkd.org.

Este centro de salud ofrece una variedad de especialidades médicas, aunque no especifica cuáles en su perfil en línea. Sin embargo, es recomendable verificar directamente en su sitio web o contactarlos por teléfono para obtener información detallada sobre sus servicios.

Una característica importante del CHKD Health Center es su accesibilidad para personas en silla de ruedas. Cuenta con una entrada, estacionamiento y sanitarios especialmente diseñados para este propósito, lo que lo hace un lugar inclusivo y cómodo para todos los pacientes.

Además, el centro ofrece la comodidad de estacionamiento en el lugar, lo que facilita el acceso y la movilidad de los pacientes. Es recomendable concertar una cita previa para garantizar una atención oportuna y evitar esperas innecesarias.

Hasta la fecha, este centro ha recibido un total de 127 opiniones en Google My Business, lo que indica una amplia experiencia en la atención a pacientes. La opinión media de estas reseñas es de 3.5/5, lo que sugiere una satisfacción general adecuada con los servicios prestados.

Opiniones de CHKD Health Center

Elli Keen

5/5

Dr Lamb is great! The entire Physical Therapy staff is great! I highly recommend their services!
Also the hours on Google are wrong for Urgent Care they're open 10am to 8pm daily.

Angela Liebler

5/5

The staff here are so wonderful. Had to bring my daughter in on Christmas Eve. All of the nurses were so kind to her and made her feel comfortable. I’m so thankful to have a place like CHKD to be able to take my sick child and ease my worries.

S S

5/5

Dr. Lamb and his Nursing Assistant were both Great! Their bedside manner were professional, efficient, friendly and knowledgeable. The wait time was excellent, we hardly waited and most importantly, he provided useful, professional and informative advice! I am very satisfied with our visit for my daughters ankle and knee injury. He also suggested an ankle brace and took the time to do the fitting and lace it for her⭐️⭐️⭐️⭐️⭐️! Thank you both!! This is exactly how an office visit should be!

Mikayla Jenkins

1/5

Terrible experience! I came into the urgent care at 6pm due to my daughter having a fever of 104.1. Explaining that to them, they had me wait 2 1/2 hours until I was called back for vitals and was told to wait again for a room. After an hour of waiting again, I was called back to a room. The nurse came in for 2 minutes, never introduced herself because she put us in a room and left without warning. She never came back to check on my daughter or give us an update on what was happening. I waited for 2 hours before I decided to leave because it was past closing time at this point an no one was even on the floor to assist with anything if I had a question. Ridiculous!

neda s

1/5

Good luck trying to get an appointment with sleep medicine anytime soon and have your concerns taken seriously. It took months to get a sleep study appointment and still have to wait over a month for the results despite the fact that my child is suffering. The staff gives inconsistent information and sometimes incorrect information even when there’s proof that what they’re telling you is wrong. Overall my experience with CHKD has been horrible and I wish there were other options in the area for medical care for children.

Jennifer Jackson

5/5

I took my 16 month there this past week for what I thought was an ear infection. We just moved here so we do not have a PCP yet. I reserved a time for 1:03 and was see almost instantly. They do note on their website if there are children there with more server symptoms they will tend to those sooner. New patient paperwork went quickly. She was triaged quickly with a very friendly Nurse (I think their name was Melissa.) The rooms were clean and inviting. I wish they had a small TV in there parents could turn on for their little ones. My girl was getting a bit antsy and wanting to walk around everywhere. Overall, we had a great experience!

Cristina Reaves

2/5

Got there around 11:30am on a Monday (memorial day) because my son had been experiencing a cough/cold for weeks without any signs of getting better. Also, happened to get a splinter in his foot the day prior and refused to let anyone near it. I was worried about infection so I mentioned that too. I sat there for about 30-45min before I was even called for registration. Sat back down. Another wait for vitals. Sent back out to wait. The entire stay I witness people walking around outside, going to their vehicles. After 3 hours my 3 year old was pretty over it. I go outside to get his sippy cup out of the car then stop by the bathroom. Of course during that 5 min we get called back. I saw the missed call on my phone and call back. They tell me I’ve been called and wanted to know if I still wanted to be seen to which I replied yes, I’m still here in the waiting room. 5 min goes by and I walk up to the registration person and ask when I’m going to get called back. They tell me I pretty much missed my chance and they already filled my spot and “moved on”. After almost 4 hours of waiting you can imagine my reaction. They continued to say “there’s nothing I can do” and acted like they could care less. I wasn’t having it. I went to the front desk and spoke to a gentleman who was very nice and understanding and explained to me that that wasn’t the case and he would go get the nurse. I was immediately taken back to a room. The dr was very nice but when it came down to the splinter I was told “they don’t do that” ? What does urgent care do then? They basically said you will have to figure that out at home or take him to ER. I’m not taking my kid to the ER for a splinter ?. Anyway. All I have to say is they definitely need better management. There’s nothing “urgent” about this place and their choice in certain staff SUCKS.

Nicole Carter

1/5

If you care about your kids and want a caring and competent medical staff avoid this place. My grandson was kind of seen here for fever, cough and lethargy for several days. Two hours went by in the waiting room without even being triaged or even glanced at by any medical staff. After finally being called back after 2 hours my grandson was found to have an oxygen saturation of 84% and was in respiratory distress. They called 911 immediately to have him transported to a local hospital. I called to complain to a supervisor and she basically tried to blame my son for not giving a good enough presentation of why he brought him in. It's is the job of a pediatric medical facility to recognize a sick child when they see one. How is my son supposed to know my grandsons oxygen was low, Oh yeah because everybody carries their own pulse ox.
Unfortunately nothing will probably get done about this because it's the job of management to protect employees not patients and they will continue to give poor care to children. This is a disgraceful facility with incompetent staff. I'm sure they didn't want to have my sick grandson interrupt their Tiktoking or Instagraming. There was zero excuse for letting a child deteriorate in a waiting room and not even be triaged for over two hours, no excuse at all.