Conway Lakes Health & Rehabilitation - Orlando, Florida

yajaira mendoza

Nuestra experiencia maravillosa, todos los que trabajan en este centro de rehabilitacion son personas humanas, eficientes, colaboradoras, mis eternas gracias a tan grandioso equipo.

Olga Félix

Éste lugar es el peor sitio para la recuperación de personas con sirujias, él personal del lugar, es incompetente los sábados y domingos no tienen un administrador qué supervise a los empleados, a los enfermos o pacientes no tienen la asistencia correcta lo que tienen por enfermera y enfermeros son practicantes él servicio es pésimo y los pacientes están mal atendidos.

Brittan Beyl

I had to remove my grandmother from this facility because I was concerned she would not survive her stay. There are a few great and caring nurses and nurse aides there, but there are also ones that are completely uncaring and inattentive. Communication between workers is absolutely abysmal. Nobody ever knows anything about their patients, and they send you around to other people that also don’t know. They argue either each other loudly. Nobody will take responsibility when they fail to give proper care. My grandmother fell during her stay, and they did practically nothing to make sure she didn’t have serious injuries that weren’t immediately apparent. I had to push them to just to X-rays.

There were many upsetting nights, but the last straw was when I went in to see her, and found her shivering, balled up without blankets, absolutely covered in urine. She said she had been that way for a while, and I immediately demanded to take her home. It was absolutely heartbreaking.

I think younger and more cognitively unimpaired people would do ok here, but it is no place for the very elderly that have mobility issues and dementia.

Cl Le Go

I don’t understand all of the negative reviews. My dad was at this facility for almost a month and they went above and beyond to provide the highest level of care for him. They communicated consistently with him and with me and set up his aftercare services in the most professional manner. He’s home now and doing great. Thank you Conway Lakes!

Nigeria Valle

Mable Thomas from Admission is amazing. She goes above and beyond for my dad .She made sure me and dad was taken care of from day one. So far I'm very impressed never thought that I will leave my dad in nursing home .But so far has been a good experience. Thank you Conway Lakes!!

Jenny Arsuaga

If I could give zero stars I would. Avoid this place!!!! Brought my mom here last night from the hospital with a broken ankle (and the other foot is heeling from surgery for her bunion from two weeks ago). They ignore her for 3 hours because she wasn't in the system yet. Why wasn't she in the system after being there for 3 hours!!! One of the nurses even came in turned off the call button and walked out. My daughter was able to go there and had to get someone to come in a she my mom finally and their excuse is their busy. This morning they are still ignoring my mom with the same excuse "we're too busy".

Laura Brecht

Beautiful facility. Clean and well kept. Laura, the discharge planner is amazing. She's knowledgeable and thoughtfully sets up her discharges. Excellent therapy.

Cinthia Resto

Thanks to Jamie Norman and her team for the help that she has provided for the patients that I deal with as a home health representative . I whole heartedly feel like when I refer my patient to Conway lakes Rehab they are in good hands!