Descanso Garden Spa - Tujunga, California

jose porfirio

El restaurante está cerrado

Jesse Herrera

I usually don't leave negative reviews unless a place leaves a bad taste in my mouth. First and last time at the spa. I booked two Acupressure massages, on for myself and one for my wife as we're celebrating our first year wedding anniversary. When we got to the massage portion of our massages we were put in the couples massage room, now you would think if I purchased two of the exact same massages, we would get two of the exact same massages. My wife did not receive anything anywhere near a massage, ON TOP of having a loud vibrating noise going off every 5 minutes THE ENTIRE TIME. How could you relax?- no it was not our phone.
Those were turned off before entering. Anyway the massage my wife received was mostly a lady just digging her knuckles very lightly on her skin, no oil, nothing. The entire massage there was a sheet and towel on top of my wife which is how they were performing this
"massage" while on my end my back was being walked on, the pressure was great. Now if both massages I paid for were the same why did my wife not receive anywhere near the same treatment I did? Also, in the middle of our massages some one in the hallway was screaming and crying yelling at what I'm assuming is some one that works at the spa. The workers seemed to be trying to calm her down and eventually after about 10 minutes of it, it stopped.
Once the massages were completed, and I spoke to my wife to let me know how upset she was at the service, we decided to head out.
Now I don't know how guests are expected to relax at a place like this with everything going on but this is going to be the last time for us. Definitely not a good experience. Try elsewhere.

Maretta

This is a very straightforward and reliable Korean spa. The ladies that did the scrub and massage were very efficient and I was left feeling like a newborn with all the skin they took off of me. The food on the second floor is good too. Overall the experience is good for the price you pay. Will definitely go again.

Joule Elento

Loving this place. Very reasonable prices of services. I did not get a chance to take pictures of the food but food was great. The facility is clean and sanitary. The communication of service was spot on. Mr. Go for Body Scrub is very light with his hands. Jessica for massage is amazing. The front desk clerks are very attending. Good customer service. Would come back for more services.

Adelaide Jones

I would emphasize that this is a lovely place with lovely people and I will return time on time again however I was not fully prepared for my first experience so here it is.

Number one if you are going to a Korean spa, you should know what happens at a Korean spa. It is nudity that is what happens. We are all equal and naked and clean and scrubbing. The body very thoroughly is part of the tradition of the spa, so you’re going to see things , but they’re going to be seen of you as well.

If you’re going to Korean spa, get a scrub that is what the hokey pokey is all about. Upon arrival, you will takeoff your shoes and be given a uniform that is all you were allowed to wear, and that is what you were upstairs in the lovely saunas and the cedar oxygen room. I really love the cedar oxygen. I fall asleep almost immediately when I lay down in there, best napping place in LA.

Inside of the gender specific spas, there is required nudity. I did not quite understand what that meant, but it means what it means. You are very naked. You must’ve immediately shower upon entering a shower along the walls and then there’s a hot tub and a cold tub, which isn’t super cold. It’s very comfortable , steam rooms and one dry sauna there are also showers everywhere along the walls and salts available if you want to sit and do your own scrub out in the open, and there will be many people very thoroughly cleaning their nooks and crannies at the scrub stations.

Eventually, a lovely older woman and her bra underwear will come and find you in the hot tub to take you back to a scrubbing appointment. You are completely naked and she will dump giant containers of water all over you and scrub you vigorously with some kind of special mitt Chunks of your flesh roll off your body and you have no idea where it came from. I weighed myself before and after the scrub for the first time and I lost three American pounds of skin from my body.

This might sound horrifying, but it’s really quite lovely. You’re going to feel younger and softer and so incredibly clean. They recommend this happening once a month to maintain your skins health and circulation. Highly recommend highly on an invasive just know that going into it.

Kelly McDonagh

I want to like this place. The body scrubs are always so good. I came here recently and got a body scrub and massage. The massage was not a massage and more luke a beat down. Then the lady proceeded to tell me that I need to lose weight or I'm gonna have a heart attack. And everytime she was too rough I told her and she said I was stressed and it was my heart. The whole experience was horrible. I will go back for a scrub but not with that same person. I also wish they had robes available and bigger towels.

Trevor Johnson

I recently visited Descanso Garden and Spa, mistakenly believing it had some connection to the beautiful Descanso Gardens in La Cañada. My expectations were high as I anticipated a serene, lush retreat, only to find myself at a restaurant on the foothill racetrack of Tujunga.

Descanso Garden and Spa, located in Tujunga, is not a spa and has no affiliation with the picturesque gardens in La Cañada. The name is misleading, as there is no spa, and the "garden" aspect is minimal. So, is it a spa or a restaurant? It's actually a restaurant, despite the confusing name.

The restaurant itself is situated on a busy road, far from the tranquil setting I had imagined. The food was decent, but the overall experience was disappointing due to the stark contrast between my expectations and reality. If you’re simply looking for a place to eat, Descanso Garden and Spa might suffice. However, if you were hoping for a serene escape reminiscent of Descanso Gardens, you'll be sorely let down.

Jayden

I recently had the pleasure of visiting Descanso Spa, and I must say, my experience was elevated by the exceptional service provided by Anthony Choi at the front desk.

From the moment I walked in, Anthony greeted me with a warm smile and genuine hospitality. Despite the busy atmosphere, he took the time to make me feel welcomed and valued as a customer. His professionalism and attentiveness were truly commendable.

Not only was Anthony efficient in handling my check-in process, but he also went above and beyond to ensure that all my inquiries were addressed promptly and accurately. His knowledge of the spa's services and offerings was impressive, and he was able to provide helpful recommendations tailored to my needs.

What stood out to me the most was Anthony's unwavering positivity and genuine desire to make my visit enjoyable. His friendly demeanor and willingness to assist created a welcoming atmosphere that set the tone for a relaxing and enjoyable experience at the spa.

In conclusion, Anthony Choi's exceptional customer service skills made my visit to Descanso Garden truly memorable. His dedication to providing top-notch service reflects positively on the spa and exemplifies what excellent customer service should look like. I would highly recommend Descanso Garden to anyone looking for a rejuvenating experience, thanks in no small part to Anthony's outstanding contributions. He should 100 percent get a promotion to manager.